Your experience matters. This is a chance for you to tell us what's happening for you. There are no right or wrong answers.

What you say will help us understand what needs to change to make things better for you and other tamariki
Children (plural) aged 0-13 yearsView the full glossary
and rangatahi
Young person aged 14 – 21 years of ageView the full glossary
in care.

Watch our short animation videos in English or te reo Māori to find out about our role and how we work.

We have conversations with people individually and in groups. We will make sure these conversations are a safe space for you to share your ideas and thoughts.

You can choose to take part and talk with us, or not to. Even if you agree to talk with us, but then change your mind, you can pull out at any time without giving a reason.

If there’s something that you don’t want to talk about, you don’t have to.

If we ask you a question you don’t want to answer, you don’t have to. Just let us know.

After we have talked with you and others from your community we will summarise what we heard. We will share this with you.

Anything you say will be kept private. We write our reports in a way that no one reading them will be able to tell who we spoke with.

We write down the things you say so we don’t forget what you said, but we won’t write your name. No one will know it was you who said it.

We sometimes use quotes in our reports, but we will only do this if they do not identify the person who spoke with us. We store our notes securely. Only our staff who need to see them, can.

We will not share your name with anyone unless we are worried about your safety or the safety of someone else, or a serious crime has been committed. If this happens we will discuss it with you first, if it is safe to do so.

If we are talking with you in a group, other young people may say things that they don’t want anyone else to know about, so please don’t share what they say with anyone.

Read our privacy statement
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