A connector is a broad term we use to describe a person, organisation or agency that can assist us to identify and connect with , , or caregivers.
Connectors help tamariki, rangatahi, whānau and caregivers understand who we are and what we are trying to do. This will help people decide whether they want to talk with us.
If you're interested in helping us connect, find out more below or talk to one of our monitoring staff.
Our role is to provide a credible view of the State care system. We do this by providing independent monitoring, assurance and reporting on the performance of agencies that look after
Our main (work) is to check that agencies who have custody of tamariki and rangatahi are providing them with the care they need. We also check tamariki and rangatahi are involved in decisions about them and are aware of their rights, including their right to make a complaint.
In other words, we monitor the extent and quality of compliance with the Oranga Tamariki National Care Standards Regulations (2018).
Our mahi is not limited to measuring compliance by reviewing information from agencies. The stories and lived experiences of tamariki and rangatahi, their , caregivers and their community are at the centre of our monitoring approach.
We listen to those who experience the care system to help us understand what is working and what needs to change. This includes
make up the community around tamariki and rangatahi in care – , , social service providers, kura (schools) and non-government organisations as well as other government agencies.
Our conversations with people across the motū (country) will help us develop a holistic picture of what’s working well and what might be getting in the way
We have thought a lot about how we might connect respectfully, safely and meaningfully with
that we hear their voices in the work that we do and that our reporting reflects their experience.
We recognise the value of taking time to build relationships and establish rapport. In order to connect with participants in our , we will be relying on organisations who have existing and trusted relationships within communities. We need help to make these connections as we can’t do this alone.
We know that honest
A connector is a broad term we use to describe a person, organisation or agency that can assist us to identify and connect with
Relationships with connectors go beyond being a gateway for our engagement with tamariki and their whānau. Our operational principles of kotahitanga (unity), manaakitanga (caring for others) and whakamana i te tāngata (respect) acknowledges the reciprocal nature of our relationships with connectors.
A connector will help tamariki, rangatahi, whānau and caregivers understand who we are and what we are trying to do. This will help people decide whether they want to talk with us. If people decide they want to talk to us, the connector can also assist us to arrange this.
We are also mindful that on rare occasions tamariki, rangatahi, whānau and caregivers may need support following a visit. Connectors will be best placed to provide direct support or help people access the support they need.
We want towith , , and caregivers. If you work with them, then we would welcome the chance to talk to you about the possibility of you becoming a connector.
Please talk with our monitoring staff or email us if you have any questions or want to know more.
How we support connectors
We acknowledge and value the contribution that connectors make and would be happy to discuss any additional costs that may arise from the support provided. Please discuss this directly with our
We will also provide information so that connectors can confidently talk with tamariki, rangatahi, caregivers, and/or whānau about who we are and what we do.
This will include:
- information sheets for potential participants
- consent forms for potential participants
- our Ethics Code
- our Child Protection Policy
- guidance about the information we collect, how we collect it and how we care for it in line with our policies.
We look forward to spending time with you and hearing about your experiences so that we provide the best support to those working within the State care system and ultimately, for tamariki and rangatahi in care.
Ngā mihi nui ki a koutou!