Key to the success of our mahi is engaging and partnering with those who work within or experience the Oranga Tamariki system.

Extensive engagement has occurred since the Government agreed to strengthen oversight of the Oranga Tamariki system and it is not about to slow down.

While New Zealand’s response to COVID-19 has impacted our ability to meet face-to-face, it has not stopped the team from getting out across the country, when possible, and making use of technology to connect with partners and stakeholders.

Our operations team have been meeting with Oranga Tamariki contracted care partners and agencies who have expressed interest in being involved in our mahi. Discussions with those involved in frontline service delivery helps inform the development of our monitoring practice and assessment approach. These engagements provide insights on how we best engage with communities in 2021 once we are monitoring all the NCS Regulations.


In mid-2019, the Ministry of Social Development (the Ministry) contracted key Māori facilitators to lead 22 hui to talk with Māori about what a strengthened independent oversight system would look like.

This was the first phase of the work programme regarding policy and legislative proposals agreed by Cabinet in March 2019, with feedback informing and influencing the development of a strengthened oversight system to ensure it better responds to the needs of tamariki, rangatahi and whānau, leading to improved outcomes. 

The report with feedback from the hui can be found here

A summary of the themes to come out of this series of hui can be found here

From late January to mid-March 2020, 19 hui were held around Aotearoa to provide a greater understanding of how the Independent Children’s Monitor, Office of the Children’s Commissioner and Office of the Ombudsman are strengthening independent oversight of the Oranga Tamariki system and what each agency’s role is in this. It was a chance to formally introduce the Monitor, as well as share mahi already completed and understand how people want to be engaged in the future.

Download the Regional Hui Information Sheet 2020 (PDF 284KB) 

The 19 hui saw 525 people, including providers of services, Māori focused organisations, government agencies and children’s professionals, come together to understand more about the important mahi underway.


Feedback themes, from both hui and feedback forms, focused on both the current state of the System and where this important mahi needs to go moving forward; in particular, the relevance of te ao Māori, interactions with Oranga Tamariki, funding and support, communication, historic issues, strengthening independent oversight legislation and the Independent Children’s Monitor’s approach.

Below you will find a breakdown, and visual representation, of the key themes.

Content from the hui

Some of you will have seen that we had a graphic artist with us for some hui; these are listed in the order of hui. 

If you would like to be involved in future mahi, please email


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