Agency Compliance with Regulations 69 and 85 of the Oranga Tamariki (National Care Standards and Related Matters) Regulations

report cover page

Contents

Introduction

Executive Summary

  • Background on Establishing the Independent Children’s Monitor
  • Approach to Establishing the Independent Children’s Monitor
  • The Requirement for Oranga Tamariki to Self-Monitor and its Operating Model
  • Purpose of the Report
  • High Level Summary of Findings
    • Continuous Improvement Observations
    • Future Focus of Monitoring

Context

  • Agencies who have the Care and Custody of Tamariki and Rangatahi
  • Legislative Mandate of the Independent Children’s Monitor
  • Other Oversight of the Oranga Tamariki System

Methodology

Analysis of Information Provided by Agencies to Assess Compliance with Regulations 69 and 85

  • Question One - What are the Agency’s policies, processes and practices for responding to information disclosures relating to a risk of harm caused by abuse and neglect of a child or young person in care or custody?
  • Question Two - How do these policies, processes and practices facilitate compliance with the requirements of regulation 69?
  • Question Three - How consistently are the Agency’s own policies, processes and practices being followed?
  • Question Four - How well do the Agency’s responses to information disclosures referred to in regulation 69(1) comply with regulation 69(2), i.e., are the information disclosures responded to and do the responses meet the requirements of regulation 69(2)?
  • Question Five - How is the Agency responding to cases of abuse or neglect of Māori children and young people in Care or Custody?
  • Question Six - What are the Agency’s internal assurance policies, processes and practices (self-monitoring) that ensure that information disclosures referred to in regulation 69(1) are responded to and meet the requirements of regulation 69(2)?
  • Question Seven - What improvement processes does the Agency have in place to address any issues identified (such as through assurance activities)?
  • Question Eight - What specific improvements are being considered or implemented by the Agency in relation to responding to information disclosures referred to in regulation 69(1)?
  • Question Nine - Is the information available to the Agency and provided to the Monitor under regulation 85 and, when requested, under regulation 84, sufficient to enable the Monitor to fulfil its monitoring role?
  • Question Ten - What progress has the Agency made in implementing and monitoring regulations 69 and 85? What has gone well and what are the issues or challenges?
  • Question Eleven - What learnings can be identified from the monitoring conducted in the previous period that can improve the Monitor’s processes, the Agency’s responses to information disclosures under regulation 69(1), and the Agency’s provision of information under regulations 85 and 84?
  • Question Twelve - What learnings can be identified from the monitoring conducted in the previous period that can be applied to Phase 2 monitoring and Phase 3 monitoring?
  • Summary

Appendices

  • Appendix A: Initial Assessment Framework
  • Appendix B: Oranga Tamariki Overview of Care Standards Regulation 69 and 85 Practice Requirements, Monitoring Approach and Measures and Reporting Mechanisms
  • Appendix C: List of Information Requests from the Monitor and Meetings with Agencies  79

Download the report  Agency responses

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