Question Six

Was the information regarding the reports of concern, detailed in question five, recorded and reported in a consistent manner?

This question is only relevant to Oranga Tamariki in the context of responding to reported allegations. It seeks information on compliance with the requirement to record and report information consistently in line with regulation 69(2)(b).

The level of compliance as reported by Oranga Tamariki was low.

The operational policies specify that an allegation of a risk of harm caused by abuse or neglect that requires a Safety and Risk screen, Child and Family Assessment or Investigation, should not have any missing information17. Of the 253 findings reviewed in the second quarter, 50 percent of the records had complete information.

Compliance over the two reporting quarters was:

Graph three. Percentage of allegations of abuse or neglect that had no missing information recorded. 48% between 1 July 2019 and 30 September 2019. 50% between 1 October 2019 and 31 December 2019.

Graph three – Percentage of allegations of abuse or neglect where information was complete

Oranga Tamariki reported it is continuing to embed changes required by the NCS Regulations and that improving practice, particularly around accuracy and consistency of recording information, continues to be a key area for improvement. The Monitor will request information regarding continuous improvement activities for its next report.


17. Missing information can relate to any of the following; either abuse not recognised or a non-abuse event wrongly assessed as abuse, wrong abuse type defined, dates inaccurate, alleged abuser information or placement type information wrongly recorded, or information had not been recorded.

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